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BigTime Software

BigTime Software

Overview

What is BigTime Software?

BigTime IQ is time and expense tracking software from Chicago-based BigTime Software.

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Recent Reviews

TrustRadius Insights

BigTime is a versatile software that users across various industries rely on for a wide range of purposes. Canadian Solar's Asset …
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Chat Review

9 out of 10
August 18, 2023
Incentivized
I required an expense report for no reimbursable items, [...] was very helpful in creating the report and providing suggestions for the …
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Simple enough, but not perfect.

7 out of 10
April 21, 2023
Our firm uses BigTime Software to track time and invoice clients. It integrates with our accounting system; however, it is not without …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Essentials

$20

Cloud
User per Month

Advanced

$35

Cloud
User per Month

Premier

$45

Cloud
User per Month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.bigtime.net/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is BigTime Software?

BigTime helps accountants, architects, engineers, IT-services firms, scientific and management consultants budget, track, and bill their time.

BigTime is a system for project budgeting and planning, time and expense tracking, and invoicing/payments backed by reporting and analytics to take the guesswork out of utilization, capacity planning, and project profitability.

Dashboards, analytics, and standard reports help leadership teams focus on real-time numbers, eliminating the need for a web of offline spreadsheets or manual tools.

BigTime Software Features

  • Supported: Time Tracking
  • Supported: Resource Allocation
  • Supported: Expense Tracking
  • Supported: Project Management
  • Supported: Billing & Invoicing
  • Supported: Reporting
  • Supported: DCAA Timekeeping
  • Supported: Cloud Integration
  • Supported: Mobile App

BigTime Software Screenshots

Screenshot of BigTime Wallet provides clients with a personalized experience to pay on time from anywhere, in one click.Screenshot of A big-picture view into operational insights to make adjustments to how resources are managed.Screenshot of Real-time, actionable insights for professional services firms.Screenshot of The platform is designed to work within existing workflows and software stack, acting as a single source of truth for data.Screenshot of BigTime's invoicing engine supports dozens of industry-standard billing scenarios and enough options to satisfy exacting customer needs.

BigTime Software Videos

BigTime: A Partner in Firm Management
PLATT Architecture | BigTime Wallet Success Story
Wacek & Associates | BigTime Customer Success Story

BigTime Software Competitors

BigTime Software Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesUnited States, Canada

Frequently Asked Questions

BigTime IQ is time and expense tracking software from Chicago-based BigTime Software.

Kantata PS Cloud, Datto Autotask PSA, and BQE CORE are common alternatives for BigTime Software.

Reviewers rate Support Rating highest, with a score of 9.

The most common users of BigTime Software are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(63)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

BigTime is a versatile software that users across various industries rely on for a wide range of purposes. Canadian Solar's Asset Management division, for example, depends on BigTime to track employees' time by client and task, enabling them to measure productivity and identify bottlenecks in workflows. According to users, BigTime provides insightful data on time spent across clients, helping them understand their gross margins by client/project. The consulting department at Canadian Solar uses BigTime to create legal invoices, manage resources, and facilitate project management within the company. As reported by customers, implementing BigTime has allowed the company to fulfill work within established deadlines, thanks to its necessary tools for quick and comfortable performance.

Another industry that benefits greatly from BigTime is education. Users explain that BigTime Software is utilized to track student attendance and billing, providing administrative personnel with access to information for clients anywhere and allowing remote communication. Additionally, BigTime finds extensive use in accounting departments where it primarily serves as a tool for tracking time. All staff members submit timesheets through the system, which enables billing time to specific projects/clients. Moreover, BigTime is also used for budgeting and integration with QuickBooks and tax software.

For professional services firms, such as legal or consulting practices, BigTime serves as a comprehensive practice management software. It tracks time accurately, manages engagements and client information efficiently, and facilitates billing processes. Users have reported that all firm-wide departments benefit from using BigTime Software for time tracking, invoicing, reporting, project management, and providing payroll information. Its integration with QuickBooks streamlines operations further and eliminates the need for a separate modular system.

Video production companies find BigTime invaluable due to its features geared towards invoicing and project management. Users praise the ability of the software to input billable hours across multiple projects easily. At the same time, it acts as an efficient project management tool throughout the organization.

Overall, customers have found that BigTime Software saves them time, prevents wasted work, improves profitability, and helps maintain budgets. Its features for time tracking, expense tracking, budgeting, and invoicing make it an indispensable tool across various industries. With seamless integration with popular software like QuickBooks, BigTime provides users with accurate and up-to-date information for efficient decision-making.

Functionality of electronic payments: Several users have appreciated the functionality of being able to make payments electronically through the tool. This feature has been mentioned by multiple reviewers as a valuable aspect, allowing them to easily and efficiently handle financial transactions.

Automatic invoicing parameter: The ability to set a parameter for automatic invoices has been highlighted by a number of reviewers as a very useful feature. This functionality streamlines the invoicing process, saving time and effort for users who need to generate invoices regularly.

Wide range of templates for customizable reports: Many users have praised the tool for its extensive collection of templates, which allows them to create customizable reports tailored to their clients' needs. The availability of these templates provides flexibility and enables users to present information in a professional and organized manner.

Difficult User Interface: Some users have mentioned that the user interface of the tool is not intuitive, requiring them to open several tabs to find the information they are looking for. This has caused frustration and inefficiency in navigating the software.

Data Transfer Issues: Several reviewers have found it difficult to transfer data from QuickBooks to the tool, resulting in inconvenience and potential loss of important data. The lack of seamless integration between the two systems has been a common pain point for users.

Lack of Certain Features: Users have expressed their desire for certain features to be implemented in the software. Some users have requested the inclusion of a bank reconciliation option, while others have suggested connecting scheduling to billing for invoicing in advance. Additionally, there is a need for more customization options, such as deleting irrelevant fields and generating a two-year comparison report. These missing features limit the flexibility and functionality of the software according to user feedback.

Users recommend the following:

  1. Get a demo and try out BigTime before implementing it. Testing the system beforehand allows users to assess its suitability for their needs.

  2. Take advantage of excellent tech support and customer service. Reliable support is available to assist with any issues or questions.

  3. Customize BigTime to fit your firm's needs. Work with the implementation specialist to tailor the system according to specific requirements and expectations.

Overall, users find BigTime to be a versatile and comprehensive solution for tracking employee productivity, project tracking, profitability, time tracking, and invoicing clients. They recommend exploring its features through a demo, making use of tech support, and customizing the system to fit individual needs.

Attribute Ratings

Reviews

(1-7 of 7)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use BigTime as our timekeeping/expensing and invoicing application. A great aspect is that we use QuickBooks as our bookkeeping application, BigTime is compatible and able to automatically sync with QuickBooks throughout the day to ensure that both systems reflect the same information.
  • Easy input of time and expenses, into either their website or mobile app
  • Various invoice templates available
  • Bulk processing of invoices for efficiency
  • Currently there is no way to sort invoices in the approval screen by Team Lead, which means all of the Team Leads see everyone's invoices, not just their own
  • Customizing your own report is not straightforward, and we usually end up reaching out to customer service for assistance
BigTime works well for companies that bill their clients by the hour, and that have multiple hourly rates depending on what task is being performed. It allows each employee to input their own time and expenses, and also allows their supervisors to review the input time/expenses before invoicing the client. The flexibility to input time/expenses on your desktop, laptop, or phone is a good feature. The customer service response can be slow at times, although recently they have had quicker response times, so I believe they are striving to improve that aspect.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Great software. Helped us find the time we were wasting, and more importantly, helped us get it back. It helped us find work we were doing, but not billing and therefore not getting paid for. That was a huge win for our company.
  • Time tracking.
  • Reporting.
  • Track hour of specific project.
  • Good support.
  • Improve mobile version.
BigTime Software has helped our firm tremendously! The beautiful thing about the program is that it can be customized to fit all of your business needs. We use it for time tracking and billing, however, this program can be used for more than just a time tracker. You can use it to track your working hours, manage your team, and so much more. The dashboard makes it easy to see what tasks need to be completed and who is working on them. I have been extremely pleased with this software and would recommend it to anyone!
Alexa Cleek | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
All employees of our organization use BigTime Software. BigTime is the easiest tool for entering and tracking time and expenses. It's easy to breakdown time by employee, department, project, task, etc., which is great for project management purposes. It is easy to integrate into other tools as well, like QuickBooks for example.
  • Entering/tracking time and expenses.
  • Reporting capabilities.
  • Mobile app.
  • I wish there was a button to view all companies logged in your BigTime platform (instead of having to view all projects).
For general employees, it is incredibly easy to enter and track time and expenses through BigTime. From an admin side, it is also easy to add new employees, companies, projects, tasks, and more to BigTime. From a project management standpoint, the reporting and automation capabilities native to BigTime are great and easy to use.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it to track hours spent on a project, as well as submit expenses. We're able to manage our own timesheets, and our managers can pull information as necessary.
  • User-friendly. It's super simple to navigate.
  • Easy to access. There are both desktop and mobile versions.
  • Multi-functional. We can track time, view our vacation hours and submit expenses.
  • N/A
BigTime is most likely suitable for larger organizations with big projects, where hours spent on projects can impact profitability.
Jessica London | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We currently use BigTime IQ for time tracking, expense tracking, project budgeting and status reporting.
  • BigTime IQ and QuickBooks seamlessly integrate information. This makes life much easier for timesheets and expenses.
  • When time is directly entered against phasing of projects, the budgets are clear and tracked live.
  • We don't use the invoicing portion of the program. This causes the Work In Progress to keep mounting and isn't gauged correctly.
BigTime is great for timesheet tracking- ease of accessibility for employees. They can download the mobile app and log their time when they remember to or when I need it immediately! Expenses are done the same way. You can upload the receipt from your phone.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
BigTime is used across my entire organization to manage timesheets, expenses, PTO, etc. It makes it easy to have all of that important information in one place for both myself and the people I manage. Whether I'm in the office at my computer or on my phone using the mobile app, I can quickly access the information I need when it's most convenient for me.
  • Mobile app is easy to use
  • Simple process for submitting expenses
  • Easy to submit repetitive tasks on a timesheet
  • Reminder notifications
  • More timesheet view options
  • Customizable way to have repetitive projects/tasks each week
BigTime is well suited for a large organization in need of a simple, convenient platform for timesheet management. It is probably less suited for a smaller organization or one that won't benefit from the analytics and reporting available through the software.
Tanner Walters | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use BigTime to track time spent on the client and internal projects across our PR agency.
  • BigTime is very simple and intuitive to use. It really didn't require any training for me to begin billing my time using BigTime.
  • There's a strong mobile app to use if you need to track your time on the go. This has been useful for when I forget to submit hours before a deadline and can do so away from a computer.
  • Easy to keep track of multiple clients and add/delete projects to avoid cluttering the list.
  • You have to manually "submit" timesheets even once they're filled, and several times there have been errors that cause submissions to fail without me realizing it. It's also easy to forget to submit once you've filled hours out.
It's great for an agency setting, where you are keeping track of multiple projects and clients. I'm not sure if there's functionality to "clock in" and "clock out".
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